The Plaza Hotel Pioneer Park
What Guests Say
Location was fantastic room was very clean and comfortable. Check-in process was great especially since we arrived very late around midnight and the staff was very friendly and understanding. We did not use the valet service but the adjacent parking lot had plenty of spaces reserved for hotel guests so parking was no issue. Nestled right in the heart of downtown El Paso was a plus as well. We did not visit the inhouse restaurant since our stay was not very long but we would definitely stay here again. Location felt very safe but there is some construction going on but again that had no effect on our stay whatsoever.
Felipe
October 2023
Very classy old school feel. Beautiful clean rooms. Spectacular view from my room as well as the rooftop bar. The valet service team was amazingly attentive. The plaza did not skimp on the amenities. My room included a high quality iron, ironing board, hair dryer and even a magnifying mirror as well as two big screen TVs and an espresso maker among other things. Overall experience was magical.
Bernes
October 2023
Great location in the heart of downtown. The hotel is very fancy and the staff were all super nice! Dennis at the front desk was particularly great and really helped out with everything since I first arrived. The room is spacious with a very luxurious bathroom and a nice view of downtown El Paso.
Mohammed
August 2023
wow wow wow wow blew my mind compared to hotels around the world this in on par with really nice international hotels, maybe the best hotel i’ve stayed at in the united states, staff super friendly and the roof top bar was stunning and the restaurant was crazy good
Abdulla
June 2022
Spanish Hotel Boutique Chic. Friendly staff, of course including the sweetest and most helpful valet, spacious and truly comfortable suites with hardwood floors and the suites have a stocked mini fridge and snack bar, fun and very unique atmosphere, amazing ambience and beautiful decor, great downtown location with many restaurants, bars, Chase bank is near, The Plaza has a huge first floor bar and outstanding food at the hotel restaurant, Ambar (must try the guacamole , green salsa, and the spicy flourless chocolate cake ;) )
Stephanie
September 2023
Great location, beautifully appointed and spotlessly clean upmarket hotel. Exceptionally friendly and helpful staff that went out of their way to be helpful.
Robert
March 2023
beautiful property with a great vibe. my room was so chic and comfortable. I loved the Nespresso machine and Le Labo bath accessories. the restaurant is great, but a little pricey. Despite lacking a business center, the staff was very accommodating to my requests for help as I prepared for a business meeting.
Juliana
January 2023
The reviews were really good for this hotel. I was comparing between this one and the Norte and Indigo but after visiting the hotel I know why I made the right decision and why all these reviews are positive. The hotel is basically brand new (renovated) the rooms are really nice for the price. The location is even better than the other 2 hotels that actually have a really good location. The hotel is next door to the passport agency that I had to do some work with. Starbucks is right in front of the restaurant, like 20 foot steps! It is a no brainer to stay somewhere else. Shower is really really nice too and a very comfy bed to make this stay an A +
Nabil
March 2023
one of the best remodels I have seen- ever. according to hotel mgt it took 10 years to fully complete- I believe it. room was outstanding on a corner where you could basically get a 180 degree view of Juarez with all the colorful roofs and compacted land area.
Steven
February 2023
Love everything on this Hotel! Vintage feel yet felt fancy and sophisticated, very clean, love their soap, shampoo and conditioner, bath gels, they smell so good! Great Staff, from the man at the front desk to the security guards, people at the bar! they are all very nice and accommodating! we also got a free upgrade! what a great anniversary gift🤍 thanks to the free drink at the bar, the best Pinnacolada!
Elizabeth
April 2023
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